ServiceTitan is built for 50+ tech operations. CrewRunner is built for the rest of us.
If you're running a crew of 1–25, ServiceTitan is six-figure overkill — and you'd still need to hire someone to answer the phones. CrewRunner is the lighter, AI-first alternative built for small and mid-sized service trades.
No spam, ever. Founding-member pricing — locked for life.
Side by side
CrewRunner vs. ServiceTitan
| Feature | CrewRunner | ServiceTitan |
|---|---|---|
| Best fit | 1–25 techs | 50+ techs / multi-branch |
| Pricing | $99–$349/mo flat | Custom quote (typically $400+/tech/month) |
| Contract | Month-to-month | Annual minimum |
| Setup | ~15 minutes self-serve | Weeks of onboarding |
| AI phone answering | Built-in | Add-on / 3rd party |
| Auto-quoting from voice/photo | Built-in | Manual |
| QuickBooks sync | Built-in | Built-in |
| Mobile-first for techs | Yes | Yes |
| Multi-branch dispatching | Business plan & up | Yes (their core use case) |
Who each is for
Pick the one that fits how you actually work
ServiceTitan is right if…
- •You run 50+ technicians across multiple branches
- •You have dedicated office staff to manage the platform
- •You need deep enterprise reporting and custom workflows
CrewRunner is right if…
- ✓You run a crew of 1–25
- ✓You don't have (or don't want) full-time office staff
- ✓You want AI to handle the back office, not a 6-month rollout
Bottom line
ServiceTitan is a phenomenal product — for businesses that have already outgrown three other tools. If that's not you yet, CrewRunner does the 80% you actually need without the implementation team, the contract minimum, or the per-tech license fees.
Questions
FAQ
Can I migrate from ServiceTitan to CrewRunner?
Yes. We import customers, jobs, and invoices via CSV and our team handles the lift. Most migrations take a few hours.
Will I outgrow CrewRunner?
Our Business plan handles multi-tech dispatching for crews up to ~25 techs. Beyond that, ServiceTitan-class platforms make sense — and we'll happily say so.
Other comparisons
See how CrewRunner stacks up
Skip the office staff. Run on AI instead.
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